Free printable checklist
The First 72 Hours: a family's checklist after an addiction crisis
If anyone is in danger right now, stop reading and call.
- Immediate danger or overdose: Call 911
- Suicide or mental health crisis: Call or text 988
- SAMHSA National Helpline (free, confidential, 24/7 treatment referrals): 1-800-662-4357
An overdose. An arrest. A 2 a.m. call from the ER. A relapse after months of doing well. I've sat in a lot of hospital hallways with families asking, "So what do we do now?" Here's my honest answer: you have a short window, usually a day or three, when the person you love is scared enough to say yes to help. That's not a reason to panic. It's a reason to be ready.
Everything on this list comes from what I've written here before, from 23 years sober and 20-plus years of doing interventions. Check things off as you go. You don't have to do it all tonight.
1. Safety first
Before any conversation about feelings, blame, or treatment, make sure everyone is alive and out of immediate danger. That's the whole job for the first hours.
Call 911 first, give naloxone (Narcan) if you have it, and stay with them. Don't try to figure out what they took; that's the paramedics' job. From the overdose safety plan every family needs.
No response to a loud voice or a hard rub on the breastbone, slow or stopped breathing, blue or gray lips, a gurgling or snoring sound, vomiting while barely conscious, or a seizure: call 911. If they're unsteady but awake, keep them on their side and don't leave them alone. See what to do after a drinking episode.
Naloxone wears off in 30 to 90 minutes, sometimes before the drugs do, so someone can slip back into an overdose after seeming fine. Let them be angry and alive.
Call 911 for immediate danger, or call or text 988 for a suicide or mental health crisis. Get yourself and the kids somewhere safe. When violence or suicide is part of the picture, boundaries need to be planned with professional guidance (enabling vs supporting).
At least two doses, not in a locked drawer, and everyone (teenagers included) knows where it is. It's sold over the counter, and it won't hurt someone who isn't overdosing. That's not enabling; it's a seatbelt.
No life-altering ultimatums, no packing bags at midnight. Get through the night, then think. From what to do in the first 24 hours after a relapse.
2. The first conversation
You don't need a perfect speech. You need one calm person, a few true sentences, and the discipline to stop talking.
Not while they're intoxicated and not at 2 a.m., but don't wait for ideal conditions either. Usually that's within a day or two. A shaky, scared yes is still a yes.
The person with the least history of arguing with them is usually the right choice. From the 72 hours after the crisis.
"Last night you drove home after drinking. I was scared, and the kids saw it. I'm not covering for this anymore. I'm calling someone this week." The last sentence is about what you'll do, not what you demand.
"I love you. There's a bed. I'll drive you right now." Make yes the easiest available option.
"I'm not done with you. I am done watching this run your life." Name it plainly, once, and then go to the next small step: "What's the one call you can make today?"
3. What not to do
Most of these feel like love in the moment. They close the door anyway.
"This is the fourth time..." is true, and useless right now. Long speeches give people time to argue.
They don't know, and the question triggers defense.
"Maybe just outpatient" almost always becomes nothing.
Calling the boss, paying for the tow, apologizing to the neighbors, telling the kids "Dad's just tired." Safety cleanup is different; the rest protects the addiction. Pick one and don't do it this time.
"I knew this would happen" echoes the voice in their head that says they'll never make it. You may feel it. Try not to say it. Accountability says "you can do the next thing better"; shame says "you are this."
Within a few days the fear fades, shame comes back, and the story becomes "a bad night, won't happen again." The calm after a crisis is the pause before the next one.
4. Gather information
Every one of these can happen while your loved one is still asleep, still in a holding cell, still on a monitor. You're not waiting on them. You're building the ramp.
A few plain sentences: what you saw, what it cost, how it affected you. Memory bends toward hope, and addiction bends the truth. See why documenting a loved one's addiction matters.
Include prior treatment and any withdrawal history. Alcohol and benzodiazepine withdrawal can be medically dangerous, and paramedics and treatment centers will ask.
What insurance covers, what the deposit is, and what you're already paying every month (rent, phone, car, legal fees). Real numbers, not guesses.
Ask about immediate admission, detox availability, and whether they'll take a direct transfer from the hospital or jail.
The dog. The job. The car in the impound lot. The phone. Write them down and start solving them now.
Talk to their attorney about treatment as part of the outcome, find a facility that accepts a direct release, and get the plan in writing.
5. Line up support
You were never meant to carry this alone, and you can't be the calm person in the hallway on fumes.
An interventionist or admissions team can tell you in ten minutes what options exist for your situation. The first call is a conversation, not a contract (the phone call you keep not making).
Another family member, a trusted friend, or a professional. Secrecy protects the addiction, not the family.
"Mom drank too much last night. It's not your fault, and you're safe." Kids can handle the truth. What hurts them is everyone pretending.
Al-Anon, a therapist, or a family call like The Family Squares, a free Zoom every Monday night. You don't need the whole family on board to start (here's why).
6. Plan the next 72 hours
The families who use a window well had usually gotten ready before it showed up. If you're past the window, this is how you get ready for the next one.
Hours 0 to 24
Hours 24 to 48
Hours 48 to 72
Keep these in one place
Fill it in on paper. The difference is often whether the phone number was already in somebody's pocket.
- Treatment center or interventionist (name and number)
- Write it in on the printed copy
- Insurance company and member ID
- Write it in on the printed copy
- The one person who will do the talking
- Write it in on the printed copy
- Who's covering kids, pets, work, and the car
- Write it in on the printed copy
- Where the naloxone is kept
- Write it in on the printed copy
Want to talk it through? Call (458) 298-8004 or tell Matt what's going on. For yourself, join The Family Squares, free on Zoom every Monday at 7:00 PM Pacific.
This checklist is general guidance from a professional interventionist, not medical or legal advice. In an emergency, call 911.
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